Software-as-a-service

Moving To A Managed Help Desk Means Help Is On The Way

February 9, 2018
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Regardless of your industry, the company help desk has become an important part of the success of a business. An efficient and effective troubleshooting group can mean rapid repairs and end user education, or can result in long hold times and employee frustrations. Doing it right goes well beyond first call completion metrics and low […]

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How to Start a SaaS Business

May 5, 2017
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Software as a Service (SaaS) has grown exponentially since the introduction of cloud computing. You only have to look at the statistics to know that this is one industry that will not slow down anytime soon, as Forrester has predicted the industry will have a 22% compound yearly growth towards 2020. There is seemingly no […]

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Top 9 Reasons That Cloud Computing Is The Future Of Software

July 12, 2010
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1. Software-as-a-Service is easier to buy. Customers can pay on a monthly basis and walk away anytime they want. In fact, many SaaS vendors offer free trials or limited-functionality versions of their products. This allows customers to get a feel for the software before they invest their money. 2. With cloud computing, piracy is impossible. […]

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