Are you running a field service business? Are you looking for an efficient field service mobile app? Are you an Apple user?
If all the answers are “yes”, then you have reached the right place. In this article, we have put together the best of the best field service apps that are compatible with iOS, i.e., are available on the App Store.
But before that, let’s have a look at some basics.
What is Mobile Technology in Field Service?
Essentially, mobile technology in field service is a mobile-optimized version of field service management software. The mobile application enables users to access and use it via smartphones or any other mobile device.
Just like the desktop version, field service mobile apps streamline and standardize workflow in a service-based organization by leveraging the power of automation. In other words, it automates day-to-day processes in a service organization so that owners, managers, and service technicians can save time and optimize the resources to deliver high-quality service to customers.
Some of the tasks that the field service mobile app can help with include:
- Scheduling
- Dispatch
- Reporting
- Time-tracking
- Inventory management
- Equipment tracking
- Estimating
- Billing and invoicing
- Data analysis
Considering user reviews, field service mobile apps can add more transparency, efficiency, and scalability to the entire process, thus increasing productivity and profitability for the business.
The Benefits of Field Service Mobile Apps
Field technicians often require access to crucial information like customer information, service history, and equipment details on the go. This has become a necessity in today’s fast paced business environment to deliver high quality service. Mobile applications can help them immensely in this regard. Powered by cloud storage technology, these digital tools allow them to access information on-demand, regardless of where they are located. These apps develop a seamless communication channel between the technician and the back office, facilitating more efficient remote collaboration. Field service apps also enable technicians to receive work orders, update job status, report time, generate reports, and create final invoices right from the field.
Not just technicians, but field service mobile apps also help business owners and managers to a great extent. With these apps, they can receive work orders, create estimates, assign technicians, update customer information, track time, monitor technicians in real-time, generate reports, create invoices, and track payment, even when they are not present in the office.
Overall, field service mobile apps provide enhanced mobility for field service, thus increasing efficiency and productivity. As such, it has become the biggest competitive advantage, even for small service businesses. No wonder it has become a must-have tool for field service businesses of all sizes.
Best Field Service Mobile Apps for Apple
While there are several field service mobile apps available on the market today, not all of them are compatible with different systems. For example, some might work better on Android, while some other apps are better suited for iOS.
So, if you are an Apple user, here are some of the best mobile apps you can check out for managing your field service business:
1. Field Promax
Perhaps the most efficient and easy-to-use field service mobile app, Field Promax tops the chart when it comes to the most popular mobile apps for iOS devices. Its smart, intuitive design makes managing day-to-day operations easier than ever. Besides, Field Promax offers the most comprehensive range of features and capabilities to automate service business processes at the most affordable price.
Key Features:
- Smart Scheduling
- Automated Alerts and Notifications
- Multiple Color-coded Calendar Views
- Dashboard
- GPS Tracking
- Cloud Storage
- Estimates
- Reports and Analytics
- Digital Signature
- Invoicing
- QuickBooks Online Integration
Why Choose Field Promax?
Field Promax is extremely easy to use. It has an almost zero learning curve that helps users get familiar with the system within a day. It offers an extensive range of features with customization capabilities to meet all the unique needs of your business. Plus, it offers a flexible pricing plan to suit any budget, with the option to upgrade as your company grows.
2. ServiceM8
ServiceM8 is one of the most popular field service management apps designed to help service businesses. With a comprehensive range of features, it helps owners and managers efficiently manage their work orders, staff, and customer relationships.
Key Features:
- Scheduling and Dispatch:
- Client Management:
- Job Tracking
- Quoting and Invoicing
- Integration
Why Choose ServiceM8?
ServiceM8 has a user-friendly interface and is packed with an extensive range of FSM features. It is particularly known for its scheduling and job tracking capabilities, which make it easier to keep work orders on track. The mobile app is highly customizable, allowing service businesses to tailor its functionalities according to their specific needs.
3. Housecall Pro
Housecall Pro is an all-in-one field service mobile app designed to help a wide array of service professionals, including plumbers, electricians, and HVAC technicians. It has one of the best mobile apps, allowing technicians to access critical data on-demand and deliver top-notch service to customers.
Key Features:
- Scheduling
- Real-time Tracking
- Invoicing
- Inventory Management
- Customer Reviews
- Marketing Tools
Why Choose Housecall Pro?
Housecall Pro is known for its user-friendly interface. It also offers several marketing tools that help with business promotion and lead generation.
4. FieldAware
Another great choice for optimizing field operations for service businesses is FieldAware. It is a great field service management app focused on service quality and customer relationships.
Key Features:
- Scheduling
- Work Order Management
- Location Tracking
- Asset Management
- Offline Access
- Analytics and Reporting
Why Choose FieldAware?
FieldAware is an excellent choice for service businesses that require advanced reporting and asset management capabilities. Its real-time location tracking is especially useful for managing field teams.
5. Jobber
Last but not least, Jobber is a top-rated field service management app available on the App Store. It streamlines operations for small, medium-sized, and large service businesses in various industries, including electrical, lawn care, plumbing, HVAC, and cleaning services.
Key Features:
- Scheduling
- Client Management
- Quoting and Invoicing
- Online Booking
- Asset Management
- Estimates
- Integrations
Why Choose a Jobber?
Jobber is known for its extensive range of features and capabilities to automate field service operations. It is highly customizable, allowing businesses to tailor the digital tool to meet their specific needs. It also supports integrations with a range of other applications, such as QuickBooks Online, Xero, Thumbtack, Zappier, Mailchimp, and more, to give you the most seamless experience managing your field service business.
Final Thoughts
In conclusion, these five field service mobile apps offer a range of features to improve the efficiency and productivity of your field service operations. Whether you’re in the plumbing, HVAC, landscaping, or maintenance business, there’s a solution on the Apple App Store to meet your specific needs. Be sure to carefully evaluate these apps and consider your business requirements before making your choice. With the right app, you can streamline operations, enhance customer service, and grow your field service business in 2023 and beyond.
Guest article written by: 
Joy Gomez. My world is made up of codes. It is the central element that drives my universe. I am a self-taught, process-driven programmer with a creative bent of mind. Since I was an engineering student, I dreamt of creating something unique. To satiate my creative appetite, I took to coding. Blessed with abundant support and generous scholarships from my employers, I simultaneously worked full-time and pursued my dream. My passion and high productivity helped me in my journey as well. Finally, I created Field Promax to follow my drive of coding and streamlining processes; and do more of what I know best—coding.