How to Fix the Unknown USB Device, Port Reset Failed Error in Windows 11

If you want to get rid of the issues like ‘Unknown USB device’ and ‘port reset failed’ on Windows 11 PC, then this article will help you with that.

Everyone has experienced the frustration of USB issues at the worst possible times. “Unknown USB device port reset failed” is the error message that appears when this occurs. USBs have become an integral part of our routine. It simplifies data storage, which in turn simplifies life. 

Nonetheless, it is prone to malfunctions now and then, just like every other hardware invention in history. A common issue is that the computer does not identify the USB device because of a problem with the USB port. Today, with the help of this article we would try to provide you with the best ways to resolve this issue as soon as possible.

Different Methods To Fix USB-Related Issues On Windows PC

Below we have mentioned some of the most effective and efficient ways to resolve problems related to your computer’s USB ports.

Method 1: Enable The Notifications For USB Connection Issues

Windows allows you to get information related to USB errors for your ease. You can use this mode to fix the USB not working properly issue on your Windows 11/10 computer. If this setting is disabled on your PC, you should enable it with the help of the instructions given below:

Step 1: Hit the Windows and I keys simultaneously on your keyboard to open the Settings window.

Step 2: Navigate your way to the Devices settings section.

Step 3: Now, select the USB option from the left-hand side.

Step 4: Then, on the right side of the window, check the box next to ‘Notify me if there are issues connecting to USB devices’.

Once you have done that, close the window and reconnect the USB device with your computer to check if the issue is gone or not. If the issue is still there, try updating your USB drivers.

Method 2: Update USB Drivers Using Windows Tools

Windows has a number of in-built tools and features that help users to protect or prevent their computers from issues like this. Device Manager is one of the most useful utilities that comes with every Windows OS. The objective of this tool is to keep your device drivers in a manageable condition. In order to use Device Manager and update your USB driver, follow these steps:

Step 1: Tap on the Windows + R keys at the same time on your keyboard to open the Run window.

Step 2: Now, search for the Control Panel in the run command box.

Step 3: A new Device Manager window will appear on your screen, showing all the device drivers present on your computer. Over there, expand the Universal Serial Bus controllers section by clicking on the arrow next to it.

Step 4: Then, open the Properties window for the USB device you are using by double-clicking on it.

Step 5: After that, select the Drivers tab present on the Properties window. And then, choose the Update Drivers option to proceed further.

Step 6: Now, go with the “Search automatically for drivers” option on the new pop-up window.

Step 7: Give your Windows device some time to search for the new USB driver online. Then, in order to install them properly, follow the steps provided by the setup wizard.

Once the driver update process is complete, start your computer again. You can also use the best free driver updater software, as it will ensure that all your drivers are up-to-date. If performing this also doesn’t help you fix the problem. Then, proceed with the next method.

Method 3: Run The Troubleshooter

Windows Troubleshooter is also an integrated tool that comes with every version of Windows. People use it to find and fix problems that they are facing on their computers. The steps below will help you use this tool in order to get rid of the USB not connecting or working problem.

Step 1: Search for the Troubleshooting settings in the Start menu.

Step 2: Now, click on the Additional troubleshooters option and it will take you to a different page.

Step 3: Then, look under the Find and fix other problems section to expand the Hardware and Devices section.

Step 4: Click on the Run the troubleshooter button to start the process.

Step 5: Let your PC find the factor causing this error. Then, implement the steps on the setup wizard window.

Once the troubleshooting is complete, your computer will ask you to restart it, so do that. Now, the USB issues that you were facing before will be resolved automatically.


We believe that the solutions we have mentioned in this informative blog post have helped you get rid of the USB-related issues. However, if the issue still persists, try contacting Windows Support or take your PC to a repair shop. There might be a chance that your USB port is physically damaged. Also, if you have anything to add to this article, share it with us through the comment section below.

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