Top 10 Questions to Ask Before Doing a Website Design

Designing a website is a multifaceted process that requires careful planning, strategic thinking, and attention to detail. Whether creating a new website from scratch or redesigning an existing one, asking the right questions at the outset is crucial for ensuring a successful outcome. In this guide, we’ll explore the top 10 questions to ask before embarking on website design, covering key considerations related to audience, goals, functionality, aesthetics, and user experience.

Who is the Target Audience?

Understanding the target audience is fundamental to effective website design. Before diving into the design process, ask yourself who the website is intended for. What are their demographics, interests, preferences, and behaviours? By gaining insights into the target audience, you can tailor the website’s design, content, and functionality to meet their specific needs and expectations, ultimately enhancing user engagement and satisfaction.

What are the Primary Goals of the Website?

Clarifying the website’s primary goals is essential for setting clear objectives and guiding the design process. Ask yourself what you hope to achieve with the website. Is it to showcase products or services, generate leads, drive sales, provide information, or facilitate communication? By defining the primary goals upfront, you can prioritise design elements and features that align with these objectives, ensuring that the website effectively serves its intended purpose.

What Features and Functionality are Required?

Identifying the required features and functionality is crucial for determining the scope of the website design project. Consider what essential features and functionality the website needs to have to fulfill its objectives. This may include e-commerce capabilities, contact forms, search functionality, social media integration, content management systems, and responsive design for mobile compatibility. By outlining the desired features and functionality, you can ensure that the website meets the needs of both users and stakeholders.

What Content will be Included?

Content is king in website design, and it’s essential to consider what content will be included on the website before proceeding with the design process. Ask yourself what type of content – such as text, images, videos, infographics, or downloadable resources – will be featured on the website. Additionally, consider how the content will be organised, structured, and presented to users to ensure optimal readability, accessibility, and engagement

What Branding Guidelines and Visual Identity Should be Followed?

Maintaining consistency with branding guidelines and visual identity is key to creating a cohesive and professional-looking website. Before designing the website, familiarise yourself with the brand’s guidelines, including its logo, colour palette, typography, and imagery styles. Adhering to these guidelines ensures brand consistency across all touchpoints and reinforces brand recognition and trust among users.

What is the Desired User Experience (UX)?

User experience (UX) plays a critical role in determining the success of a website. Consider what kind of experience users want when interacting with the website. Is it seamless, intuitive, and user-friendly? What actions do you want users to take, and how can the website design facilitate these actions? By prioritising usability, accessibility, and intuitive navigation, you can create a positive and engaging user experience that encourages visitors to explore the website further and achieve their goals.

How will the Website be Optimized for Search Engines (SEO)?

Search engine optimization (SEO) is essential for improving the visibility and discoverability of the website in search engine results. Consider how the website will be optimized for relevant keywords, meta tags, headings, and descriptive URLs to improve its ranking and attract organic traffic. Additionally, think about how the website’s structure, navigation, and internal linking can enhance its search engine visibility and usability for both users and search engines.

What is the Timeline and Budget for the Project?

Establishing a realistic timeline and budget for the website design project is crucial for managing expectations and ensuring its successful completion. Consider factors such as the complexity of the design, the number of features and functionality required, and the availability of resources and expertise. By setting clear timelines and budgets upfront, you can avoid delays, scope creep, and budget overruns, and ensure that the project stays on track from start to finish.

How will the Website be Maintained and Updated?

Website maintenance and updates are ongoing tasks that require attention and resources beyond the initial design phase. Consider how the website will be maintained, updated, and monitored for performance, security, and usability post-launch. Will dedicated personnel manage the website, or will it be outsourced to a third-party service provider? Establishing a plan for ongoing maintenance and updates ensures that the website remains functional, secure, and relevant over time.

What Metrics will be Used to Measure Success?

Measuring the website’s success is essential for evaluating its performance and effectiveness in achieving its goals. Consider what metrics will be used to measure success, such as website traffic, engagement metrics (e.g., time on site, bounce rate, conversion rate), lead generation, sales, and return on investment (ROI). By defining key performance indicators (KPIs) upfront and implementing analytics tracking tools, you can monitor the website’s performance, identify areas for improvement, and make data-driven decisions to optimise its effectiveness and impact.


Before embarking on a website design project, asking the right questions and considering key factors related to audience, goals, functionality, aesthetics, and user experience is essential. By addressing the top 10 questions outlined in this guide to the Digital Agency Melbourne, you can ensure that the website design process is well-informed, strategic, and aligned with your objectives and priorities. Whether designing a new website or redesigning an existing one, thoughtful consideration of these questions will set the stage for a successful and impactful website that resonates with your target audience and achieves your desired outcomes.

Guest article written by: Jeremy Bogdanowicz is the visionary Founder and Director of JTB Studios – The Most Trusted Digital Agency Melbourne, Australia. He has a great love for all forms of creativity, technology and results-driven engagement. These days He work with a phenomenal team of Melbourne finest; Digital Strategist, Designers, Project Managers, Developers and Performance Managers. His team is strategically led and performance driven – creating some visually stunning work that is receiving International acclaim and recognition.