Quality barcode readers
Whether it is on a self service till, or a staff operated till; barcode readers greatly reduce the time that it takes to register an item. This of course prevents long queues from forming and keeps your customers happy. However, cheaper barcode readers can have problems with the scanning operation and items often don’t register. It is worth paying that bit extra to get the quality readers that will keep things running smoothly.
Contemplate touch screens
Using your fingers is one the most instinctive human actions that you will undertake. In many businesses it is possible to completely remove the need for mice or keyboards and keep things as simple as possible for staff members. This of course also applies to customers on self service tills. If you can’t integrate a complete touch screen solution; do try and save processing time by using hotkeys on the keyboard rather than navigating through use of a mouse.
Simple receipt printers
It may seem a small point, but your receipt printers are also an important piece of hardware. Before you purchase them be sure to check how easy they are to change as there is nothing more annoying for a customer than having to wait whilst a staff member struggles to replace a till roll.
Latest technology
As and when new technology becomes available make sure you take advantage of it as soon as is possible. This could range from updating your EPOS software to the latest release version to installing new biometric identification equipment that is just around the corner. Contactless technology is the current hot topic, which allows consumers to make small purchases without the need of verification.