Solutions to Fix PS5 Crashing Issues

There is no doubt that the PS5 has been selling out fast from every corner of the world since its launch. However, this does not mean that PS5 comes without its share of errors especially when it comes to frequent shutdowns and crashes.  If you are someone who is experiencing this issue, you have come to the right place! The experts of PS5 Repair explain why this happens and how to resolve it.

Mainly it happens because the console’s software encounters bugs or glitches, and updating to the latest system software can help address these issues. Overheating is another common cause; ensure your PS5 has proper ventilation and isn’t placed in an enclosed space. 

Additionally, corrupted game data or a faulty external hard drive can lead to crashes. If the problem persists after trying basic troubleshooting, seeking assistance from Sony’s customer support or a professional technician may be necessary to pinpoint and resolve the specific issue.

Why Your PS5 Crashes and How to Fix It

Rest Mode

Just like PS4, PS5 has a rest mode in which your game console tends to consume less power, and the more power-intensive tasks such as downloading and installation happen slowly in the background. 

Although this feature tends to be useful most of the users have reported that enabling the rest mode on PS5 causes crashing issues. 

They leave the games to be downloaded in the rest mode, and when they come to check the progress, the console crashes. 

Therefore, to resolve the frequent crashing issue, it is recommended that the experts of PS5 repair in Calgary disable the rest mode. 

PS5 Power Cord

Experts explain that the frequent crashing can also be due to the unstable power supply. In such a case, it is recommended to carefully check the AC power cord of the game to ensure it works properly. To do this:

  • Step 1: Turn off your PS5 game console
  • Step 2: Disable the AC power cord and check for any signs of physical damage. If you suspect damage, replace it with a new one. However, if it seems completely fine, you may continue the process. 
  • Step 3: Wait a few minutes and reconnect the AC power cord to the gaming console. 
  • Step 4: Turn on the PS5 game console. 

See if this resolves the issue. You may move on to the next step if this does not work. 

Simply Restart

Sometimes, a simple fix such as restarting your game console can help resolve the issue. In fact, the experts of PS5 Repair recommend doing this step before trying any other method to help resolve the issue as this is very simple and usually helps fix the problem. However, if this does not resolve the problem, you may move on to the advanced troubleshooting steps.

Outdated System Software

It is recommended by the experts of PS5 repair to keep your game console updated to the latest version as this ensures you are running the most advanced version of the software, reducing the likelihood of frequent shutdowns and crashes. To do this:

  • Step 1: click on the settings in the top right corner of the home screen
  • Step 2: Click on the system
  • Step 3: Click on System Software and then System Software Update and settings
  • Step 4: Click Update system software, and then update with internet


So these are some of the troubleshooting steps you may try to help resolve the frequent crashing issue of PS5. If you cannot resolve the issue even after trying all the steps mentioned above, seek professional services for PS5 repair. However, you must consult to locally reputed game console technicians. 

Frequently Asked Questions

  1. What to do if your PlayStation keeps crashing?

If your PlayStation keeps crashing, check for software updates and ensure sufficient ventilation around the console. Clearing cache or reinstalling problematic games can also help, but if the issue persists, consider reaching out to customer support for further assistance.

  1. Why is my PS5 glitching out?

If your PS5 is glitching, it could be due to software bugs, overheating, or a faulty HDMI cable. Ensure your console is well-ventilated, update the system software, and try a different HDMI cable. If problems persist, seek technical support from Sony or authorized repair services.

  1. How do I know if my PS5 is faulty?

Signs of a faulty PS5 include persistent crashes, unusual noises, or frequent errors. If basic troubleshooting steps don’t resolve the issues, it’s advisable to contact Sony’s customer support for guidance or consider professional repair services such as Cell N Tech.