Xbox 360 is a bittersweet success for Microsoft. Although the machine is the second most selling and so far keeps up with the very hyped Playstation 3, the cost has been high. First there was the Red Ring Of Death (RROD) issue, when a hardware failure meant that virtually all of the Xbox’ had to be replaced. In light of this, Microsoft extended warranty to three years.
But the errors didn’t stop there. A software update in the spring meant multiple machines went bust, again.
Now the magazine Game Informer investigated how widespread the problem really is. They sent questionnaires to 5,000 readers, and the results doesn’t look too good for Microsoft. 54.2 percent of Xbox 360 consoles break. By comparison, only 10 percent Playstation 3 and Wii 6.8 percent breaks.
Xbox 360 owners are said to play somewhat more than owners of other consoles, though, but Microsoft customers are also more dissatisfied with the customer care and repair time of the Xbox.
Strangely enough, the problem does not make Xbox 360 owners switch to a Playstation 3 or Wii. Only 3.8 percent will never buy an Xbox 360 again, should it fail once more.
I have a Playstation 3 and Nintendo Wii and never had any problems with any of them – but then again, I rarely use them nowadays. The PS3 is just waiting for Uncharted 2 to be released….
What is your favorite console – and why? Sound off in the comments below!