Why Managed Desktop Services is the Solution Most Businesses Need

by Klaus on March 21, 2018

in Articles

These days, most businesses rely on computers to help keep track of almost everything in their business. Be it on sales, inventory, timekeeping, payroll, accounting, communication, support, procurement, product delivery and many more. In fact, computers have become a necessity in most business environment as they have become a means of getting things done. The problem though is that it takes a lot of software to run a company and managing these applications can truly be overwhelming, especially if your IT department is on the smaller side. To help your company focus more on what is important for the business, getting a managed desktop service would be the best solution.

If your company uses computers for work, chances are that those computers get used constantly. Since desktop machines require high reliability, the need for appropriate maintenance to ensure the machines are in optimal working condition becomes a high priority. Otherwise, they may crash or work inefficiently. There are even times that failing to update a program or security software may leave your computers vulnerable to attack. On the other hand, doing such maintenance and update at an inopportune time may result in loss of productivity as some updates take quite a while to complete. Fortunately, all of these can be avoided through managed desktop services as they will be the one doing the necessary maintenance for you.

What is Managed Desktop Services?

Managed desktop services are companies that specialize in computer management. They offer easy solutions to companies that require program management with their work computers. Whether it is for software update or technical support, a member of the managed desktop service will have the capacity and knowhow to help resolve most tech troubles. If you encounter any computer problems that needs troubleshooting, these managed services are available round-the-clock to help you find a solution to get you back on track with your work.

Advantages of Using Getting a Managed Desktop Service

  1. No IT Department needed – having an IT department to manage all the work computers can be quite costly. Being able to eliminate a whole department will help in reducing expenses for the company. Since a managed desktop service will help configure, implement, manage, and monitor your work computers externally, the need to have a full-time IT department becomes unnecessary.
  2. Increased Productivity – doing manual software updates can take up valuable work time. One solution applied by managed desktop services is pushing out updates to all devices in your network, thus ensuring end users do not have to sit around waiting for their computer applications and security programs to get updated.
  3. Round-the-clock Monitoring – since tech issues can occur at any time when you least expect it, managed desktop service providers provide 24/7 monitoring to help detect and resolve issues immediately. This greatly helps in preventing unnecessary disruption at work. Additionally, they provide regular scheduled maintenance to make sure all work computers are operating smoothly and properly.
  4. Scalable Service – if you are interested in using a managed desktop service for your company but are uncertain if your business can meet the requirements, you should know that the services they provide are also scalable so they can fit your company’s specific and unique needs.

There are many business benefits to employing the services of managed desktop providers. Not only are they a reliable way of ensuring that your company’s work computers are working properly and has 24/7 highly-trained support team on standby, but having them also means you increase productivity as well as lower your total cost of operations.

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{ 1 comment… read it below or add one }

Alex baker March 23, 2018 at 10:01

Thank you for compiling all the features which we should look for. There are certain software which have many these features packed in a single package. Nonetheless, good article.

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