Both Microsoft and Apple released their newest operating systems in 2009 and according to a British opinion survey by YouGov, Microsoft’s operating system was the software users were most satisfied with.
YouGov followed the “satisfaction rating” for Windows 7 and Mac OS X 10.6 Snow Leopard for the past 6 months. A group of users were asked to give their opinion on a regular basis.
The rating system used by YouGov goes from 0 to 100 percent and when Windows 7 was released in October 2009 the satisfaction rating went up to 67%. In the last day of 2009 it was at 73%, the highest rating YouGove has recorded since they started in 2007.
When Apple released Snow Leopard, ratings were at 64% and after that the rating just slowly decreased and never reached the same level as Windows 7:
Some things to consider regarding the YouGov results:
- It’s no secret that Microsoft worked hard on releasing a better operating system than Vista which got a lot of heat. Many users didn’t upgrade or buy a new computer to avoid Vista, thus they waited for Windows 7.
- Microsoft now has an improved search engine, Bing, which is bound to increase the user experience and satisfaction within Windows 7 (remember, many users don’t change their default browser search engine).
- It’s also no secret that Mac OS X 10.6 Snow Leopard wasn’t released with a ton of new features, instead they optimized on what they had to make it faster, leaner and more stable. Could by why many users were “disappointed” by Snow Leopard.
- It’s unknown exactly how many users participated in this study.