Top Trends Transforming CX In 2021

Even before the coronavirus pandemic, many brands were scrambling to keep up with the rapidly evolving customer expectations. However, the pandemic turned the scramble into a frenzy, as customer behavior and expectations changed dramatically. Many emerging digital behaviors became mainstream – like online banking, telemedicine, and online grocery shopping. Work from home established itself as … Read more →

How UX Affects Every Aspect of your Site

Websites that don’t work properly are one of the most frustrating things in the world. How many times have you tried to pay for something online only for the process to be absolutely impossible? If you’ve experienced this, then you obviously know the effects UX can have on a website. The worst thing about a … Read more →