Best ways to respond to online customer reviews

In today’s business world, most customers look at other customers’ online reviews when deciding whether to purchase a good or service from a company. Hence having a good review response service is essential for your company. Customers are always very keen on how companies respond to their negative reviews on their products or services. Customers … Read more →

Top Ways to Attract the Right Customers

Regardless of whether you are running a small business or a huge company, you are certainly aware of how important customers are to you. In order for your business endeavor to keep running and thrive, you need an audience that is interested in what you are offering and willing to spend money on your products/services. … Read more →

What Are Your Customers Asking for?

Whether in business for a short period of time or many years, it is critical that you get the pulse of your customers. Sure, you can’t be expected to know each one of them by name. That said knowing what they are thinking as it relates to your brand is important. So, do you know … Read more →

8 Restaurant Marketing Ideas Your Customers Will Love

Every restaurateur should be looking for fresh marketing ideas. While advertising a local business might not be as easy as a digital one, there are still plenty of online and offline tips you can follow to attract new customers and increase sales. Here’s what you can do: 1. Take customer service seriously. Nothing works like … Read more →

Here are the reasons why you should always consider the customers’ opinion?

The Importance of Always Considering the Customer’s Opinion Customer surveys offer consumers and enterprises with win-win opportunities. For businesses, these are opportunities to gain a better understanding of its client’s preferences. On the other hand, consumers have the chance to have their voices and opinions heard. Though you might consider the process of collecting customer … Read more →

How to Gain New Customers and Retain Old Ones

Loads of articles discuss above said title. Some are vague depiction of well-researched posts while some others are detailed but focus only on either gaining new customers or retaining old ones. In this post, I shall touch both as they are of equal importance. Five important factors: Recently Constant Contact did a survey and found … Read more →